Simply pre-purchase your impression kits from our website at the special wholesale rate by using the discount code we give you.  We send you the kits and you present the service to families who request memorial jewellery. Set your own price for the service (we suggest $99 or more) for the 5 minutes it takes to make the impression and return the impressions to us with contact details of the deceased and their NOK.

Once the impressions have been created, place them in the tin, loosely wrapped in the paper provided, and return the tin in the pre-paid courier envelope that was supplied with your kit.  Please label the tin and return the card with the deceased’s details as well as the details of their contact person or NOK.  We will confirm that we have received the impressions from you and take care of all the details going forward.

Yes!  If you are already familiar with making impressions with putty and prefer using this then you can send us putty moulds and we will work with them instead of the wax.  We can also supply you with putty going forward by request.

Thats fine. 

The wax impressions are still a lovely memory keeper and as long as they are kept away from heat and dust their form will remain stable. 

The most important thing is to help families to create impressions with their loved one so they have the choice to create something in the future – if they so wish. 

There is no expiry on the wax impressions, or our service offering and we understand that families may take a year or more to decide they are ready to cast their loved one’s impression.  

Once you have made the impressions and returned them to us in the pre-paid return courier we confirm with you that we have received the impressions and made contact with the family via the contact details that you provide us when returning the impressions.

We do not generally make contact again until the family have reached out to us – indicating that they are ready to cast their loved one’s impressions and their impressions are kept safely by us until they request otherwise.

We understand that it can take time (months or years) to decide they are ready to cast their loved one’s impressions.

When pressing the wax onto the deceased’s finger you can use the backing paper and tin lid to support the putty. 

Use a permanent marker to label the impression or once the putty has set you can write on the back of the impression. 

Yes.  We also offer ashes capsule necklaces.  We seal about 1/2 a teaspoon of fine ashes inside our pendants using a laser welder which does not expose the ashes to any heat but permanently seals them inside the pendant.

We have also sealed hair and teeth, sand and earth inside these capsules.

Yes!  We get excellent similar results by laser engraving the ink print onto a blank impression pendant.  Simply get in touch and send through a high resolution image of the ink print so that we can make a digital file from it- ready to laser engrave. 

Yes! All we need is a photograph of the handwriting or pen art and we can make a digital file from that which we laser engrave onto the pendant.

We can also hand stamp people’s initials onto the back of the pendants.